by Gayle Carson | Apr 19, 2016 | Communication, Customer Service
After a magnificent weekend of learning at a conference in Colorado Springs, I was surprised at even more learning experiences in the 24 hours it took to get home. Yes, I went to sleep Friday night to a beautiful day of green grass, flowers and gorgeous scenery at...
by Kimball Stadler | Feb 15, 2016 | Communication, Customer Service, Financial Independence
I had the honor of meeting Daymond John of Shark Tank and he’s just come out with a new book “The Power of Broke” which he graciously signed for me. Although he is tremendously successful now, he started out with no funding and a $40 budget. So he...
by Kimball Stadler | Mar 4, 2015 | Communication, Customer Service, Feeling good
You know how I am always preaching having a smile and a positive attitude. Well, most of you know that I was in L.A. last week and when I returned my rental car to Hertz, there were quite a few people waiting. A gentleman came up to me and said “Are you late...
by Kimball Stadler | Mar 4, 2015 | Communication, Customer Service
I hope that all of you who are involved with customer service situations that are not favorable to you will take a stand. I am sure that everyone of you can think of daily incidents where you experienced poor service and although annoyed, didn’t do anything...
