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Pay Attention! (and experience the gifts of teamwork)

Pay Attention! (and experience the gifts of teamwork)

by Gayle Carson | Apr 19, 2016 | Communication, Customer Service

After a magnificent weekend of learning at a conference in Colorado Springs, I was surprised at even more learning experiences in the 24 hours it took to get home.  Yes, I went to sleep Friday night to a beautiful day of green grass, flowers and gorgeous scenery at...
Wise Words from Daymond John star of Shark Tank

Wise Words from Daymond John star of Shark Tank

by Kimball Stadler | Feb 15, 2016 | Communication, Customer Service, Financial Independence

I had the honor of meeting Daymond John of Shark Tank and he’s just come out with a new book “The Power of Broke” which he graciously signed for me.  Although he is tremendously successful now, he started out with no funding and a $40 budget. So he...
Pay Attention! (and experience the gifts of teamwork)

When it Hertz so good be sure to say thank you!

by Kimball Stadler | Mar 4, 2015 | Communication, Customer Service, Feeling good

You know how I am always preaching having a smile and a positive attitude.  Well, most of you know that I was in L.A. last week and when I returned my rental car to Hertz, there were quite a few people waiting.  A gentleman came up to me and said “Are you late...
Pay Attention! (and experience the gifts of teamwork)

Got a customer service problem? Head directly to the front of the line!

by Kimball Stadler | Mar 4, 2015 | Communication, Customer Service

I hope that all of you who are involved with customer service situations that are not favorable to you will take a stand.  I am sure that everyone of you can think of daily incidents where you experienced poor service and although annoyed, didn’t do anything...

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